Ermax. no customer service
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  1. #1
    Senior Member gedspeed's Avatar
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    Ermax. no customer service

    This most likely belongs in Rants, but if you are buying mods it may be relevent,

    i bought a Ermax belly pan in November, the first time it was washed the washers (4 of) went brown with rust, they were mild steel, not stainless,

    i got in contact with Ermax france,they agreed they had made an error in the suppliers treating of the metal and are waiting for new treated ones,they will send me some as soon as in.

    to cut it short several requests have gone back and replies come back always the same we are waiting for stock we have not forgot, 5 MONTHS NOW.

    its not the fact i cant buy replacements local,its the principle of it.

    SO PLEASE REMEMBER IF YOUR BUYING FROM ERMAX YOU WILL GET NO BACK UP AFTER YOU HAVE HANDED YOUR DOSH OVER, and the local supplier will only point you towards Ermax and will not help.


    i feel better now

    Audrey waste of time too

    Gedspeed

  2. #2
    Senior Member CBerik's Avatar
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    Re: Ermax. no customer service

    I'm stil waithing for the 4 screws that didn't come whit the belly pan and also have the rust on those rings.

    Also for some other reasons i find this the worse thing I bought for my bike.
    Ermax

  3. #3
    Senior Member Antnee's Avatar
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    Re: Ermax. no customer service

    I still stand by my original comments, that Ermax are just plain shite




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  5. #4
    Senior Member gedspeed's Avatar
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    Re: Ermax. no customer service

    Quote Originally Posted by Antnee
    I still stand by my original comments, that Ermax are just plain shite


    gedpeed

  6. #5
    Boydster's Avatar
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    Re: Ermax. no customer service

    Ordered an undertray from jesters 12/4/09,but they r waiting on it coming from Ermax,now they refuse 2 answer my emails,i made a nice tail tidy in work during the wait,u guys think a should just cancel?

  7. #6
    Senior Member gedspeed's Avatar
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    Re: Ermax. no customer service

    Quote Originally Posted by Boydster
    Ordered an undertray from jesters 12/4/09,but they r waiting on it coming from Ermax,now they refuse 2 answer my emails,i made a nice tail tidy in work during the wait,u guys think a should just cancel?

    mmmm,difficult one that...if its what you want !!..i personaly like mine its just the blo.....oh dear where is me medication

    gedspeed

  8. #7
    Senior Member Xan173's Avatar
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    Re: Ermax. no customer service

    F*** 'em. In the current climate these firms should be doing all they can to deliver good service.
    "You live more in 5 minutes on a bike like this, than some people live in their entire lives"

  9. #8
    Senior Member rainman's Avatar
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    Re: Ermax. no customer service

    Quote Originally Posted by Antnee
    I still stand by my original comments, that Ermax are just plain shite
    Don't you just love it when others prove you right,,,,,,, sadly for all the wrong reasons though..

  10. #9
    Senior Member CBerik's Avatar
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    Re: Ermax. no customer service

    Yes it al looke'd so nice on the brocure(pictures)

    260,- Euro's

  11. #10
    Senior Member bilemissile's Avatar
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    Re: Ermax. no customer service

    At least they supplied bolts and washers, none with the poly26 bellypan!

    Still, at least I can make sure those I use are rust-proof.
    bilemissile's ride (updated 25/3/10)

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